Privacy Policy

Effective Date: July 2026

Jolly & Co. Realty is committed to protecting your privacy and handling your
personal information responsibly. This Privacy Policy explains how we collect,
use, disclose and protect your personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Residential or postal address
  • Property preferences
  • Buying, selling, renting or investment requirements
  • Budget and preferred locations
  • Inspection and enquiry details
  • Any other information you voluntarily provide

2. How We Collect Your Information

We collect personal information through:

  • Our website enquiry forms
  • Facebook & Instagram (Meta) Lead Ads
  • Phone calls and emails
  • Social media messages
  • Property inspections and appointments
  • REX CRM
  • Cookies, Meta Pixel and Google Analytics
  • Other lawful sources

3. Why We Collect Your Information

We use your information to:

  • Respond to enquiries
  • Arrange inspections
  • Assist with buying, selling, renting and investing
  • Provide property recommendations
  • Send market updates and marketing communications (you may opt out at any time)
  • Improve our services
  • Meet legal and regulatory obligations

4. Meta Lead Ads

Information submitted through Facebook or Instagram Lead Ads is used solely to
respond to your enquiry, provide requested property information, arrange
inspections and communicate about relevant property opportunities. We do not
sell your personal information.

5. Cookies and Analytics

Our website uses cookies, Meta Pixel and Google Analytics to understand website
usage, improve user experience and measure advertising performance. You can
disable cookies in your browser settings.

6. Disclosure of Personal Information

Your information may be shared with trusted service providers, REX CRM, legal
advisers, conveyancers, mortgage brokers (with your consent), technology
providers and government authorities where required by law.

7. Security

We take reasonable steps to protect your personal information from misuse,
loss, unauthorised access, alteration and disclosure using appropriate
administrative, technical and physical safeguards.

8. Access and Correction

You may request access to or correction of your personal information by
contacting us. We may request proof of identity before processing your request.

9. Marketing Communications

You may receive property alerts, market updates and promotional communications
from us. You can unsubscribe at any time using the unsubscribe link or by
contacting us.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will
always be published on our website.

11. Contact Us

Jolly & Co. Realty

Phone:
+61 422 703 582

Email:
jolly@jollycorealty.com.au

Website:

www.jollycorealty.com.au

If you have any questions or complaints about this Privacy Policy or how your
information is handled, please contact us using the details above.